Luxury Brand Studio, a brand of Fauno LLC (“we,” “us,” or “Luxury Brand”), is committed to safeguarding your privacy and the personal information you share with us when visiting our website or using our subscription-based creative services (the “Site” and “Services”). This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your personal data during your interaction with our platform and team.

We may update this Policy from time to time to reflect changes in our operations, legal obligations, or best practices. Any changes will be published on this page and become effective immediately upon posting. By continuing to use the Site and our Services after any updates are made, you consent to the revised Policy.

If you do not agree with any part of this Policy, please discontinue use of the Site and our Services immediately. Terms used but not defined in this Policy have the meanings described in our Terms & Conditions.

Restrictions

Luxury Brand Studio’s Site and Services are intended for use by individuals who are at least 18 years old. We do not knowingly collect or process personal information from individuals under the age of 18. If we become aware that we have received personal data from a user under the age of 18, we will take steps to delete it promptly.

Personal Data Collected

The type of personal information we collect at Luxury Brand Studio depends on how you interact with our website (the “Site”) and engage with our subscription-based creative services (the “Services”). This section outlines the types of Personal Data and Other Data we collect and how we use it.

1. Personal Data “Personal Data” refers to any information that can identify you directly or indirectly—such as your name, email address, phone number, location, payment details, IP address, device identifiers, and usage behavior. We collect this information to provide, improve, and secure our Services and to fulfill our contractual obligations to you.

2. Account Registration When you sign up for a subscription or create an account on our Site, we may collect your:

● Full name

● Email address

● Company name (if applicable)

● Phone number

● Billing address

● Password and authentication credentials

This information is stored securely and accessible only by authorized users. Please protect your login credentials and do not share them with others.

3. Voluntary Information We may also collect Personal Data that you voluntarily submit via:

● Email correspondence with our team

● Form submissions (inquiries, requests, surveys, or promotions)

● Live chats or support tickets

● Project intake forms and creative briefs

● Phone calls or onboarding sessions

4. Payment Processing Payments for Luxury Brand Studio subscriptions or one-time services are handled via third-party payment processors (the “Payment Service”). If you make a payment through our platform, you may be redirected to a secure checkout hosted by the Payment Service. Luxury Brand Studio does not store or process your credit card details. Any information provided to the Payment Service is governed by their own privacy policy and security practices, not ours.

5. Log & Technical Data We may automatically collect technical data including:

● Device identifiers (browser, operating system, screen resolution)

● IP address and geolocation

● Session logs, access time, and referring URLs

● Error diagnostics, usage logs, and clickstream behavior

6. Usage Information To improve the user experience and support service performance, we may collect behavioral data such as:

● Pages viewed and content accessed

● Subscription preferences

● Navigation patterns and interactions

● Time spent on site and bounce rate

7. Third-Party Data From time to time, we may receive data from:

● Third-party partners and integrations used to power our design workflow

● Marketing platforms or lead providers

● Industry events or public directories (as permitted by law)

8. Sensitive Data We do not request or process sensitive personal information such as government ID numbers, religious or political views, biometric data, health information, or union affiliations. Please do not submit this type of data to Luxury Brand Studio.

Use and Disclosure of Personal Data

At Luxury Brand Studio, we collect and use Personal Data primarily to provide, enhance, and personalize our creative services. We only use your data for legitimate business purposes and in accordance with applicable laws. This section explains how we use and share your Personal Data.

1. Fulfillment of Services We may use Personal Data to:

● Deliver and manage your subscription or one-time design services.

● Communicate with you regarding project updates, file delivery, or feedback loops.

● Troubleshoot or maintain system functionality for the platform or related services.

● Verify your identity and prevent fraud or unauthorized access.

● Respond to legal or regulatory obligations (e.g., tax audits, compliance).

● Support a business transition such as a merger, acquisition, or restructuring.

We process this data to maintain our contractual relationship and meet applicable legal obligations.

2. Marketing & Promotional Communications From time to time, we may use your Personal Data to share:

● New product launches, updated service plans, or promotions tailored to your interests.

● Educational or creative content, including newsletters, case studies, or trend reports. If you are a customer, we may use your registration or business information to suggest additional services relevant to your brand. You may opt out of promotional messages at any time—see “Your Rights and Opt-Out” below.

3. Promotions and Campaigns If you choose to participate in giveaways, contests, or campaigns hosted by Luxury Brand Studio (“Promotions”), we may collect your contact details and design preferences for entry. Each Promotion may include its own terms and privacy conditions that govern how your Personal Data is handled. Please review these rules carefully.

4. Internal Business Purposes We also process Personal Data to support:

● Service and platform optimization

● Product research and development

● Internal analytics and user behavior metrics

● Transaction fulfillment and payment verification

● Quality control and feedback analysis

● Customer support operations

● Compliance with financial, legal, and regulatory requirements

We may also retain limited personal contact details of media professionals for outreach regarding press releases or brand announcements.

5. Administrative Notices We use your Personal Data to send you essential service-related information, such as:

● Invoices or billing updates

● Changes to your subscription plan or project scope

● Policy updates, security notices, or compliance changes

You may not opt out of these types of communications as they are essential to your relationship with Luxury Brand Studio.

We may disclose Personal Data for the following business or legal reasons:

6. Service Providers We may share your Personal Data with vetted third-party vendors who help us deliver services, including:

● Payment processors

● Hosting and infrastructure providers

● Project and workflow management platforms

● Email and communication tools

These providers may only use your data on our behalf and in line with our privacy practices.

7. Affiliates Luxury Brand Studio may share your information within Fauno LLC and its affiliated brands to offer additional services or collaborate on creative offerings. You may opt out of affiliate marketing communications by following the unsubscribe instructions in any message.

8. Joint Marketing & Co-Branded Campaigns Occasionally, we may collaborate with external agencies or partners for joint initiatives, such as bundled service offerings or co-branded content. If you share Personal Data as part of these efforts, that data may be accessible to both Luxury Brand Studio and the partnering organization. Please review partner privacy policies before participating.

9. Third-Party Data Access In rare instances, where our service includes access to third-party licensed content or platforms (e.g., stock libraries or analytics tools), we may be required to share certain identifying details with the data provider to activate your access.

10. Events and Creative Conferences If you attend a Luxury Brand Studio-sponsored webinar, masterclass, or live event, your name and business contact information may be shared with fellow attendees or session hosts, for networking and follow-up.

11. Promotions (Continued) When a third party sponsors a Promotion, or when participation involves sharing your data for prize fulfillment or publicity, we will disclose your Personal Data to those sponsors as outlined in the applicable rules.

12. Corporate Changes or Legal Reorganization In the event of a business transition—such as a merger, rebranding, acquisition, or bankruptcy—we may transfer your Personal Data to the new entity as part of the transaction. We will ensure continuity of privacy protections throughout the transition.

13. Legal Compliance & Public Safety We may disclose your Personal Data where necessary to:

● Comply with laws and legal procedures in the U.S., Colombia, or other jurisdictions.

● Respond to regulatory authorities, law enforcement, or legal demands.

● Enforce our Terms & Conditions or protect intellectual property.

● Prevent fraud, abuse, or illegal activities.

● Protect the rights, privacy, and safety of our users, team, or community.

This includes cooperation with law enforcement or public agencies to identify malicious activity or threats to public welfare.

Collection and Use of Other Data

In addition to the Personal Data we collect, Luxury Brand Studio and our authorized service providers may also collect and use other types of data that do not directly identify you. In this Policy, we refer to this as “Other Data.” This data helps us analyze trends, improve user experience, enhance our Services, and support our operations more effectively.

1. Monitoring Data We may collect general technical and demographic information about how users interact with our website and platform. This includes browser type, screen resolution, operating system, device type, referral URLs, language preferences, and time zone settings (“Monitoring Data”). While this information does not directly identify you, it helps us understand user behavior and improve our website performance, service delivery, and marketing strategies.

2. Aggregated Data To improve our offerings and reporting, we may aggregate Personal Data and Other Data to produce summary statistics or industry insights. For example, we might use aggregate data to calculate how many clients use presentation design services or access the platform from a specific region. This data is de-identified and used in ways that do not personally identify you or any individual user.

3. Cookies To enhance your experience and streamline functionality across our platform, we use cookies—small files stored on your browser that help us remember user preferences and track site activity. You may adjust your browser settings to disable or manage cookies. Please note that some features of our Site may not function as intended without cookies.

We may use the following types of cookies:

● Strictly Necessary: Essential for core platform functions such as account login, password protection, and secure checkout.

● Analytics & Performance: Used to collect site traffic data, user behavior, and diagnostic reports. These cookies help us improve usability and measure performance.

● Functionality: Store your preferences (such as language, timezone, or region) for a personalized experience.

● Security: Help identify and mitigate potential threats or unauthorized activity.

● Advertising: Track engagement with advertising content and customize offers based on your browsing behavior.

● Third-Party / Embedded Content: Some content or services may come from third-party platforms (e.g., embedded videos or chat widgets), which may place their own cookies. Luxury Brand Studio does not control these cookies.

4. Tracking Tools We and our partners may use pixel tags, web beacons, action tags, or JavaScript snippets (“Tools”) in emails or on our Site to:

● Track when emails are opened or links are clicked

● Monitor page visits or on-site activity

● Evaluate campaign effectiveness or customer interest

● Customize content or streamline interactions

These Tools help us tailor the experience to your needs and deliver more relevant content.

5. Web Analytics We use third-party analytics platforms, such as:

● Google Analytics

● HubSpot Analytics

● Meta Pixel

These tools help us understand how visitors interact with our Site and how we can improve our user experience. The data collected may include page views, time on page, bounce rate, and conversion behavior. These tools may also associate activity on our Site with activity on other websites or services.

6. Verification We may use third-party CAPTCHA or bot detection tools (such as Google reCAPTCHA) to confirm that users interacting with forms or access points are human. These tools may collect technical data to verify authenticity, which is subject to each provider’s privacy policy.

7. IP Addresses When you use our Site, we or our service providers may collect your Internet Protocol (IP) address, which helps us:

● Analyze traffic patterns

● Understand visitor location and usage behavior

● Manage and troubleshoot system issues

● Maintain overall site security

We may use IP addresses to detect and prevent misuse or to generate general insights into platform usage across different regions.

Our Advertising

To enhance your digital experience and share relevant content with you, Luxury Brand Studio may partner with third-party advertising platforms to deliver tailored promotional messages about our services. These ads may appear while you browse our website, engage with our communications, or visit other websites and platforms that display advertising content.

These third-party advertising partners may collect or receive information about your browsing activity on this Site or others, across various devices (such as smartphones, tablets, and computers). They typically do this by placing or recognizing cookies or tracking technologies (such as pixel tags or similar tools) in your browser or app.

These technologies allow us to:

● Show you ads that are more likely to align with your interests.

● Understand which ad content resonates most with our audience.

● Measure the effectiveness of our advertising campaigns.

● Deliver a cohesive brand experience across platforms and devices.

You may see Luxury Brand Studio’s ads on platforms such as Google, Meta (Facebook/Instagram), LinkedIn, or others based on how you interact with our content or services. These advertising practices help us reach businesses and professionals who could benefit from our design solutions.

You can control your ad experience by managing cookie preferences or adjusting your ad personalization settings directly on the advertising platforms you use. Please refer to the “Your Rights and Choices” section of this policy for more on how to opt out of personalized advertising.

Security

At Luxury Brand Studio, we take your privacy and data security seriously. We store and protect the Personal Data you provide to us in compliance with applicable laws, industry standards, and regulatory frameworks relevant to our operations in the United States and Latin America.

Although no online platform can guarantee 100% security, we implement reasonable and appropriate safeguards—both technical and organizational—to help prevent unauthorized access, misuse, or loss of your data. Your Personal Data is securely stored on servers and systems that are not publicly accessible, and we follow standard practices to protect the integrity and confidentiality of all information in our possession.

Our security measures include, but are not limited to:

● Role-based access restrictions for internal users

● Secure communication protocols (e.g., HTTPS encryption)

● Regular system monitoring and vulnerability assessments

● Periodic data backups and disaster recovery procedures

● Use of secure project management and billing tools

Despite these efforts, we cannot guarantee complete protection from malicious attacks or unauthorized third-party breaches. Should a data security incident occur, we will take immediate action to contain the issue and notify affected parties, as required by applicable law.

We strongly recommend that you also take personal steps to protect your account—such as keeping your login credentials confidential and using secure internet connections.

If you believe your data has been compromised or you notice unusual activity in your interaction with Luxury Brand Studio, please contact us immediately at help@luxurybrand.studio so we can investigate and take appropriate action.

Data Integrity & Retention Period

At Luxury Brand Studio, we process Personal Data only for the purposes outlined in this Policy or as explicitly authorized by you. We take reasonable steps to ensure that the information we collect is accurate, relevant, and kept up to date, based on the details you provide. You are responsible for informing us of any changes to your information so we can maintain its accuracy and effectiveness in supporting your service experience.

We retain Personal Data only for as long as necessary to fulfill the purpose for which it was collected—such as delivering creative services, managing subscriptions, or supporting project-related communication—or as required or permitted by applicable laws.

Our data retention criteria include:

● The duration of your active relationship with Luxury Brand Studio, including access to creative projects, billing, or communication records.

● Legal and regulatory obligations, such as tax, accounting, or compliance requirements in the U.S. and Colombia.

● The need to maintain information for dispute resolution, enforcement of contracts, defense against legal claims, or audit purposes.

Once data is no longer required for these purposes, it is securely deleted or anonymized.

If you wish to request deletion of your Personal Data, please contact us at hi@luxurybrand.studio. We will review your request in accordance with applicable data protection laws.

Consent

By visiting www.luxurybrand.studio and interacting with our services, you expressly consent to the collection, use, and disclosure of your Personal Data as outlined in this Privacy Policy. Your continued use of our Site or Services constitutes acceptance of this Policy and any updates we may post in the future.

Choice; Opt-Out

At Luxury Brand Studio, we respect your choices when it comes to how your Personal Data is used, particularly in relation to marketing communications.

If you no longer wish to receive promotional or marketing-related emails from us on a going-forward basis, you can opt out at any time by emailing us at hi@luxurybrand.studio.

If you would prefer that we do not share your Personal Data with affiliates or unaffiliated third parties for their own marketing purposes, you may request this by contacting us at hi@luxurybrand.studio. We will honor your request moving forward.

Please note:

● We will process opt-out requests as quickly as reasonably possible.

● Your opt-out will not affect communications already underway or Personal Data previously shared prior to your request.

● Even if you opt out of marketing messages, we may still send you important administrative notifications relating to your account, services, or transactions.

If you have a user profile or client account with us, you can also manage your communication preferences directly through your dashboard.

You may additionally contact us regarding your communication preferences via postal mail at:

Luxury Brand Studio Attn: Data Privacy Officer Brookly, NY 11206 United States

Correct; Update; Accessibility; Conflicts

If you wish to review, correct, update, suppress, delete, or otherwise limit our use of your Personal Data previously provided to Luxury Brand Studio—or if you would like to request a copy of your Personal Data in a portable format (where applicable under local law)—you may do so by contacting us at hi@luxurybrand.studio.

We will handle your request in accordance with applicable data protection laws. For your security, we will only act on requests related to the email address associated with the request, and we may ask you to verify your identity before processing any data-related changes.

Please note:

● Some Personal Data may need to be retained for legal, regulatory, or legitimate business reasons (e.g., billing records, project history).

● There may be residual data stored in backups or logs that cannot be completely removed.

● We will fulfill requests in a timely and lawful manner.

Accessibility

Luxury Brand Studio is committed to ensuring our Privacy Policy is accessible to all users, including individuals with disabilities. If you need this policy in an alternative format, please email us at accessibility@luxurybrand.studio, and we will make every reasonable effort to accommodate your request.

Additional Notices

Depending on how you engage with our services, we may provide supplemental privacy notices tailored to specific activities, jurisdictions, or service features. In such cases, the supplemental privacy notice will govern your use of that particular feature or engagement.

Links

This Site may contain links to external websites, including third-party collaboration tools, client portals, and social media platforms. These linked sites are provided solely for your convenience and are not under the control of Luxury Brand Studio. We do not endorse and are not responsible for the content, privacy practices, or policies of any linked third-party websites.

If you choose to provide Personal Data or interact with us via a third-party platform (e.g., Instagram, LinkedIn, Google Drive, or any project management tools we use), your data will be subject to that platform’s privacy policy. Luxury Brand Studio has no control over and assumes no responsibility for how third parties collect, store, or use your information.

We strongly encourage you to review the privacy policies and terms of use of any third-party websites or platforms before engaging with them or submitting your personal information.

PLEASE NOTE: This Privacy Policy does not apply to any third-party websites, services, or entities not under the ownership or operational control of Luxury Brand Studio or Fauno LLC.

Governing Law and Enforcement of Privacy Policy

This Privacy Policy is governed by the laws of the United States and the State of New York, where Luxury Brand Studio primarily operates. By accessing or using our Site or Services from outside of the United States, you acknowledge and agree that your Personal Data and Other Data may be transferred to and processed in the United States and Colombia, and you consent to such transfer in accordance with this Policy.

You further agree that any dispute arising from or related to this Policy, our Site, or our Services shall be resolved under the jurisdiction of the courts of New York, New York, or Bogotá, Colombia, depending on the point of service delivery or as otherwise defined in your agreement with us. If such courts are deemed to lack exclusive jurisdiction, you agree to resolve any dispute through binding arbitration in New York City or Bogotá, as applicable, in accordance with the rules of the International Centre for Dispute Resolution.

If any term or provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remainder of this Policy shall remain in full force and effect.

Do Not Track Disclosures

At this time, Luxury Brand Studio does not respond to web browser “Do Not Track” (DNT) signals or similar mechanisms. While some browsers offer a DNT setting to indicate your preference regarding tracking across websites, there is no universally accepted standard for how such signals should be interpreted. As such, we do not alter our data collection or usage practices based on DNT signals. Please note that third-party tools and platforms integrated into our services may independently collect information about your browsing activity in accordance with their own privacy policies.

Data Controller

For the purposes of this Privacy Policy, you, the client or user of Luxury Brand Studio services, are considered the Data Controller of any Personal Data you submit to us. As the Data Controller, you determine the purposes and means of processing your Personal Data.

Luxury Brand Studio, operating under Fauno LLC in the United States and Palm Tree Colombia SAS in Colombia, acts as a Data Processor in relation to this Personal Data—particularly with respect to processing activities covered under data protection laws such as the European Union’s General Data Protection Regulation (GDPR). Where applicable, we process your data on your behalf and according to your instructions, using third-party service providers as needed to deliver and improve our services securely and efficiently.

Cross-Border Transfer of Personal Data

Luxury Brand Studio operates globally with creative and operational teams in both the United States and Colombia. As such, your Personal Data may be stored and processed in any country where we or our trusted service providers maintain facilities.

By accessing our website or using our Services from outside the United States, you acknowledge and agree that your information—including Personal Data—may be transferred to, processed in, and stored in jurisdictions such as the United States or Colombia. These countries may not offer the same level of data protection as your country of residence. Data transferred to these regions will be subject to applicable local laws and may be accessible to governmental or regulatory authorities under lawful request.

By continuing to use our Services, you consent to the transfer, storage, and processing of your Personal Data outside your country of residence, including to jurisdictions that may have different or less protective data laws than your own.

Contact Us

If you have questions about this Privacy Policy or the way we handle your personal information, please reach out to us, email: hi@luxurybrand.studio

We are here to help clarify your rights, address your concerns, and ensure transparency in all aspects of your experience with Luxury Brand Studio.